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Frequently Asked Questions
Everything you need to know about Tribe.
General
What is Tribe?
Is Tribe free to use?
Does Tribe take a commission?
What sports and activities are on Tribe?
Is Tribe only in Medellín?
How is Tribe different from ClassPass?
For Athletes
How do I find sessions near me?
Can I connect with other athletes?
What are session packs?
What if I need a refund?
What if a session is full?
For Instructors
How do I become an instructor on Tribe?
Can I publish a class that repeats every week?
When do I get paid?
Do I need my own gym or space?
Can I set up recurring sessions?
Payments & Safety
How do I pay for a session?
Does Tribe handle the money?
Is my personal information secure?
What if I need a refund?
Can I delete my account?